Terms and Conditions

1. Who we are

5127 AI ("5127," "we," "us," or "our") is based in Alberta, Canada. You can reach us at b@5127.ai.

2. Acceptance

By creating an account, building a page, or purchasing any of our services, you agree to these Terms. If you do not agree, do not use our services.

You must be at least 16 years old to create an account. If you are under 18, you may only use our services with the involvement and consent of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use of the service.

3. What we provide

The Studio.

A self-serve tool for building a personal brand page. You add your own photos, text, links, and design choices, and you can preview the page before paying anything.

The subscription.

One plan at $49 USD per month or $399 USD per year. It includes every page format, every section and theme, the store, bookings, memberships, gated content, tips, the page assistant, a custom domain we connect for you, the Media Kit PDF export, and hosting. Both billing periods begin with a 7 day free trial. A valid card is required to start the trial, and nothing is charged until the trial ends.

Pages published before 28 August 2026.

Pages purchased under our earlier one-time pricing stay live at no further cost, with the features they had at that time. No subscription is required for them.

Custom work.

Custom builds and full-service management are sold separately by arrangement.

We may change, add, or discontinue features. If a change materially reduces what you have paid for, we will tell you in advance and, where reasonable, offer a refund of the affected portion.

4. Accounts

You are responsible for keeping your login credentials secure and for everything done through your account. Tell us promptly at b@5127.ai if you believe your account has been accessed without your permission.

One person or entity per account. Do not share, sell, or transfer your account.

5. Your page URL

Page URLs are assigned first come, first served. Reserving a URL does not transfer any trademark or other rights in the name to you, and it does not create an obligation for us to defend it.

Unpublished drafts hold their URL only while the draft is active. Drafts that remain unpublished for 90 days are deleted, and the URL is released.

We may reclaim or reassign a URL if it infringes a third party's rights, impersonates someone, or was registered in bad faith. Where a URL is disputed, we may transfer it to the person with the stronger claim to the name, at our discretion.

6. Pricing and payment

All prices are in US dollars unless stated otherwise. Payments are processed by Stripe. We do not receive or store your card details. Stripe's terms and privacy policy apply to payment processing.

Where required, taxes are added at checkout or included in the displayed price.

Prices may change. A change to the subscription price will not take effect for you until your next renewal, and we will tell you before it does.

7. Refunds

The trial.

Cancel at any point during the 7 day trial and you are charged nothing.

The subscription.

You may cancel at any time. Cancellation takes effect at the end of your current billing period. We do not refund the current month or year, and we do not prorate. When the subscription ends, your page stays online, 5127 branding returns to it, commerce sections stop accepting new payments, and any custom domain we connected will need to be pointed elsewhere by you.

Custom work.

Refunds are governed by the written agreement for that engagement.

Sales you make to your own buyers.

When you sell a product, a course, take a tip, run a membership, or charge for a booking on your page, the payment is made to your own connected Stripe account. You are the seller of record for that sale. 5127 is not a party to it, does not hold the money, and takes no commission on it.

You set your own refund policy in Studio, and it is shown to buyers at checkout and repeated in their receipt. You are responsible for honouring it, for issuing refunds through Stripe, for responding to buyer questions and disputes, and for any tax you owe on those sales. If you set no policy, the law of your jurisdiction and Stripe's rules still apply, and buyers may pursue a chargeback with their bank. We may pass a buyer complaint on to you, but we do not arbitrate, refund, or reverse a creator sale on your behalf.

Courses are delivered by 5127 on your behalf in a private player. Access is granted to the buyer's browser and restored through the link in their receipt. You own the lessons and are responsible for delivering what you advertised, including any lessons you schedule to open later. Buyers may not share course access, and access may end if a payment is reversed.

If you are a buyer on a creator page, your contract is with that creator. Contact them first. Their refund policy governs the sale.

We may decline a refund where we reasonably believe the request is fraudulent or abusive.

8. Subscriptions and renewal

The subscription begins with a 7 day free trial and then renews automatically each month or each year until cancelled. You authorise us, through Stripe, to charge your payment method when the trial ends and on each renewal.

If a payment fails, Stripe will retry over roughly two weeks. If it does not succeed, the subscription is cancelled. Your page stays online, and commerce sections stop accepting new payments.

9. Invitations

Each published page includes an invite link. If someone subscribes through your link, you are credited 40% of the subscription revenue we actually collect from that account, for as long as that account stays subscribed.

Credit accrues only while the invited account is paying. An account on trial earns nothing until the trial converts. An account that cancels stops earning from the date its subscription ends, and starts earning again if it resubscribes. Revenue that is refunded or charged back is reversed from your balance. A subscription started with a 100% discount code earns nothing.

Payouts are made manually each month, with a minimum balance of $50 USD. Balances below the minimum roll forward. We may withhold or reverse earnings we reasonably believe result from fraud, self-referral, spam, or misrepresentation of our services. We may end or change this program with notice, though earnings already properly credited will still be paid.

You are responsible for any tax on these earnings.

10. Your content and your rights

You keep ownership of everything you upload.

By uploading, you represent and warrant that you own the content or have all rights and permissions necessary to provide it to us and to have it published on a page bearing your name, and that its use will not infringe anyone's copyright, trademark, publicity, or privacy rights.

This matters most for photography. Photographs are usually owned by the photographer, not the subject, even when the subject is you. If you did not take the photo, make sure you have the right to use it commercially before uploading it.

If your page includes another identifiable person, you confirm you have their permission to publish their image and information. Where that person is a minor, you confirm you have their parent or guardian's permission.

You are responsible for content you upload on behalf of someone else. If you are an agency or manager uploading a client's material, you confirm you have their authorisation and the necessary rights.

11. Licence to us

You grant 5127 a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, resize, reformat, and display the content you upload, solely to build, publish, and maintain your page.

Separately, you grant us permission to display your published page as an example of our work, in our portfolio and marketing. You can withdraw this permission at any time by emailing b@5127.ai, and we will stop within a reasonable period.

The licence ends when you delete the content or your page, except for copies retained in routine backups for a limited period.

12. Acceptable use

You may not use our services to publish or distribute content that:

• is unlawful, defamatory, harassing, or threatening
• promotes hatred or violence against any person or group
• is sexually explicit, or sexualises a minor in any way
• infringes anyone's intellectual property, publicity, or privacy rights
• impersonates another person or misrepresents your affiliation with anyone
• promotes fraud, gambling schemes, malware, or deceptive financial products
• contains malicious code, or is used to phish or deceive visitors

You also may not attempt to disrupt, overload, reverse engineer, or gain unauthorised access to our systems, or scrape our services at scale.

We may remove content and suspend or terminate accounts that breach this section, without refund where the breach is serious.

13. AI features

The Studio includes an AI assistant that can draft page content and suggest design choices from what you provide.

AI output is probabilistic and may be inaccurate or unexpected. You are responsible for reviewing everything on your page before publishing it. Anything the assistant produces from your input is treated as your content under sections 10 and 11, and the same rights and warranties apply.

We do not use your content to train general-purpose AI models.

14. Copyright complaints

If you believe material on 5127 infringes your copyright, send a notice to b@5127.ai including: identification of the copyrighted work, the URL of the material you say is infringing, your name, address, phone number and email, a statement that you have a good faith belief the use is not authorised by the copyright owner or the law, and a statement under penalty of perjury that the information is accurate and that you are the owner or authorised to act for the owner.

We remove material promptly on receipt of a valid notice and we terminate the accounts of repeat infringers.

If your material was removed and you believe that was a mistake, you may send a counter-notice to the same address.

Our designated agent is registered with the United States Copyright Office.

15. Removal at our discretion

We may remove or decline to publish any page or content at any time, including where we receive a rights complaint, where we cannot verify permission, or where a page is no longer authorised by the person it represents.

16. Deleting your page

You can delete your page and your data at any time from your account settings.

On deletion, your page goes offline immediately and the URL returns a permanent removal response. Your images and personal data are permanently deleted within 30 days. Any Pro subscription is cancelled and will not renew. Your URL is retired and cannot be reclaimed by you or anyone else.

We retain payment records as required by tax and accounting law. Deletion cannot be undone and does not entitle you to a refund outside the 30 day window in section 7.

16A. Connecting third-party services

Some features let you connect accounts you already own, such as a calendar, a scheduling tool, a video channel, a store, or a payment account. Connecting is optional and never required to use 5127.

Those services are operated by third parties, not by us. Your use of them stays subject to their own terms, policies, pricing, and availability, and you are responsible for holding a valid account and for anything you do in it. If a provider changes its API, its pricing, or its access rules, the related 5127 feature may change or stop working, and that is outside our control.

We use connected account data only to run the feature you enabled. You can disconnect at any time in your dashboard or from inside the provider, and we will delete the stored token. How we handle that data is described in our Privacy Policy, including the Google-specific commitments in section 16C.

17. Availability

We aim to keep our services available but we do not guarantee uninterrupted access. We may take services offline for maintenance, and we depend on third parties including our hosting, image, and payment providers.

Hosting of a published 5127 page is included with your subscription for as long as we operate the service. If we ever discontinue the service, we will give you reasonable notice and a way to export your content.

18. Indemnity

You agree to indemnify, defend, and hold harmless 5127 and its officers, employees, and contractors from and against any claim, demand, loss, liability, damage, cost, or expense, including reasonable legal fees, arising out of or relating to your use of our services, your breach of these Terms, or the content you upload.

This expressly includes any claim that content you uploaded, or content uploaded on your behalf, infringes or violates a third party's copyright, trademark, publicity, or privacy rights.

19. Limitation of liability

To the fullest extent permitted by law, 5127 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, or lost business opportunities, arising out of or relating to your use of our services.

Our total liability for any claim arising from our services shall not exceed the total fees you paid to 5127 in the twelve months preceding the event giving rise to liability.

Nothing in these Terms limits liability that cannot be limited by law, including under consumer protection legislation that applies to you.

20. Warranty disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We make no guarantee about the commercial results of using a 5127 page. Research we publish about brand perception describes survey findings, not a promise about your earnings.

21. Termination

You may stop using our services at any time by deleting your page as described in section 16.

We may suspend or terminate your account where you breach these Terms, where we are required to by law, or where continuing to serve you would expose us to legal risk. Where practical we will tell you first and give you a chance to fix the problem.

22. Cookies

We use two kinds of cookies. Strictly necessary cookies keep you signed in and hold your unsaved draft while you build a page, and these are set without consent because the site cannot work without them. Analytics cookies (Google Analytics) measure how the site is used, and these are only set after you accept them in the cookie banner. You can decline, and you can change your choice later by clearing site data in your browser.

We do not use advertising or cross-site tracking cookies. Our full cookie and storage practices are described in our Privacy Policy.

23. Changes to these Terms

We may update these Terms. We will post the updated version with a new "Last updated" date. Where a change materially affects your rights, we will notify account holders by email before it takes effect. Continuing to use our services after that means you accept the updated Terms.

24. Governing law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there. Disputes will be resolved in the courts of Alberta.

If you are a consumer resident elsewhere, nothing here removes the protection of mandatory consumer laws of the country you live in.

25. Contact

Questions about these Terms, and privacy or data requests: b@5127.ai

5127 AI
Alberta, Canada